Who We Are
Voltix (“we”, “us”, “our”) operates the online store at voltix.com.ps, offering electronics, smart home devices, Arduino & maker components, and electrical parts. This policy explains what information we collect from visitors and customers and how we use it. You can reach us at bzourn29@gmail.com with any questions.
Information We Collect
When you browse our store, we automatically collect basic technical data (browser type, device, pages visited) through cookies and analytics tools (WooCommerce and Jetpack Stats) to help us understand how the site is used and improve it.
When you place an order, we collect the information needed to fulfill it: your name, email address, shipping address, billing address, and phone number. Payment details (card numbers etc.) are entered directly into our payment provider’s secure checkout and are never stored on our servers.
If you create an account, we store your account details (name, email, order history) so you can log in and track your orders.
How We Use Your Information
- To process and ship your orders
- To communicate with you about your order status
- To respond to customer service requests
- To improve our website and product offering
- To send occasional promotional emails, only if you opt in
Cookies
We use cookies to keep track of items in your cart, remember your login, and understand site traffic. You can disable cookies in your browser settings, though some store features (like checkout) may not work properly without them.
Sharing Your Information
We share order information with our shipping/fulfillment suppliers and payment processor only as needed to deliver your order and process payment. We do not sell your personal information to third parties.
Data Retention
We keep order information for our records unless and until you ask us to delete it, for example for legal or tax reasons.
Your Rights
You may request access to, correction of, or deletion of your personal data by contacting us at bzourn29@gmail.com.
Contact Us
For privacy questions, email us at bzourn29@gmail.com.